Security Rules


Unibet uphold strict confidentiality regarding all relations with an Account Holder. This can only be breached by a decision deriving from the Governing Law and/or in the event of an Account Holder violating the Unibet Rules

An Account Holder is given a personal account number. The Account Holder chooses a password and username. It is an Account Holder's own responsibility not to share this information. If the Account Holder has reason to believe that others have become party to this information, the Account Holder should immediately contact Unibet's Customer Service and a new password will be issued.

All telephone communications between Account Holders and Unibet are recorded for security, training purposes and/or accounting purposes.

All Internet communications are kept on record for accounting purposes.

Credit Card deposits may, from time to time, be partially and/or fully declined subject to certain security systems managed in collaboration with a Payment Solution Provider and/or a Financial Institution. Such security measures may decline legitimate Credit Cards, which nevertheless, at a particular time, it is not possible to process. Unibet personnel do not control the said systems, nor have they any knowledge, of the reasons for any deposits being declined.

Unibet may request documents to verify identity and/or authorisation to use a specific Credit Card and/or other facts provided by the Account Holder, before expediting deposits and/or withdrawals; this may cause slight delays.