Responsible gaming

We all know the upside of gambling. Risking money on the outcome of a match and seeing that prediction come true. Or watching the little white ball bounce a few times before settling on your favourite Roulette number.

But gambling wouldn't be gambling if there wasn't risk. That's where the thrill comes from. And that risk involves losing money. If you gamble, you can and will lose money - it's part of the package.

Still, losing isn't the biggest downside of gambling. Playing to recoup losses or for more than you can afford is the real problem. For some, gambling becomes an addiction that threatens their financial health and personal relationships.

Unibet was founded by players, for players. We understand the dangers of gambling as well as anybody, and it serves no one's interest when a player finds himself or herself in trouble.

That's why we've joined G4, the Global Gambling Guidance Group. This organisation was set up specifically to address responsible gaming with sensible rules and protocols for customers and the industry as a whole. As an example, G4 have helped us to develop a system to ensure underage customers can't play for real money at our site.

Research shows that gambling abuse is reduced when customers decide upfront how much money they have available for gaming. Which is why we offer our players the opportunity to set weekly or monthly spending limits. And if they want or need to, players can opt to take a complete break (no spending for 7 days) or even lock themselves out of our site, and others gaming sites, for a longer period (6 months). Please log in to the Download Casino Client and under My Account you will find the betting limit and self-exclusion tools.

It's always a good idea to know and keep track of your gambling habits. That way you can address the problem or get help quickly if there's a problem. Find out your gambling risk level by taking this simple self-assessment test.

The following links provide more information on reducing the dangers of gambling:

If you're worried that gaming is affecting the well-being of someone close to you, don't hesitate to call us. Depending on the nature of the problem, our customer service staff will refer you to an appropriate source of professional advice:

If you suspect you have a gambling problem, don't wait for it to work itself out - ask for help immediately. Our staff is properly trained in responsible gaming.

You can also find professional help from these 3rd party organisations:

For any other questions regarding responsible gaming please contact us or G4 support@gx4.com

Finally, Unibet is a member of the EGBA and the RGA and we are proud to be a strong and active advocate of responsible gaming. The EGBA and RGA promote a Code of Conduct to which we are required to adhere that encourages safe, responsible online gaming. Visit the EGBA website at www.eu-ba.org and RGA at www.rga.eu.com